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Peter Nahmias's avatar

Now this what I’ve been waiting for!!! Thank you my friend. Don’t forget to change names to protect the innocent. But more on that another time.

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Jeff Roberts's avatar

Thanks, Peter! Perhaps we can schedule a writing session at the M-Hotel restaurant?! Happy New Year!

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Gary Newbury's avatar

There is an intersection between general readability (i.e. usefulness/relevancy) and the "personal why" Jeff and that is, what is driving you to produce this piece of undoubtedly exceptional work that will emerge that adds to rather than regurgitates established tomes.

I know the why is within you......the intro and "extract" just about skated over the surface of it And..because it's NYE.....

Fix that and you'll have this done and listed on Amazon (so I can buy it) before Summer!

Good luck Jeff. Frankly, I can't wait to read some of your trials and tribulations as you carve your way through these tricky issues to be broad enough for general acceptability, but also specific enough to motivate readers to simply do a much better job and improve their organisation's longer term performance

Now get to it tiger!

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Jeff Roberts's avatar

Thanks a million, Gary! Really appreciate that! Happy new year to you!

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Gary Newbury's avatar

You too...and no boozing your head off tonight and sleeping all day tomorrow, there's an eager organisational improvement cohort just waiting for you to put pen to paper!

I'd be interested in how you tackle "how do we decide if technology is the answer, or is there something a little more fundamental in our leadership approach and customer engagement that we should really address first?"

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Jeff Roberts's avatar

In bed by 10, almost for certain! ;-)

Lots of ideas swirling. Been a nice excuse to start some lists. Will keep you posted.

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Gary Newbury's avatar

Sounds good Jeff

I suspect my Plan A looks a little like yours.

Happy New Year and may 2025 Q1 be a time you nail many well conceived, relevant and entertaining chapters.

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Paul Musgrave's avatar

Exciting!!

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Jeff Roberts's avatar

And a little scary! Thanks!

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